Privacy Policy
At Jen2 Excavating, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, physical address, and company name (if applicable) when you fill out contact or service forms.
- Technical Information: IP address, browser type, operating system, referring URLs, and usage data through cookies and analytics tools.
- Communication Records: Any emails, messages, or call logs related to inquiries, support, or quotes.
2. How We Use Your Information
Your data is used for the following purposes:
- To respond to inquiries, provide quotes, or schedule services
- To process transactions or service agreements
- To improve our website functionality and customer experience
- To communicate updates, offers, or announcements (only if you opt-in)
- To comply with legal obligations and protect our business
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your data with third parties only in the following scenarios:
- With service providers who help us operate the website or process customer communications (e.g., email hosting, analytics tools) under strict confidentiality agreements
- To comply with legal obligations, such as court orders or lawful requests by public authorities
- To protect the rights, property, or safety of Jen2 Excavating, our customers, or others
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance your browsing experience
- Understand how visitors interact with the site
- Personalize content and retain your preferences
You can choose to disable cookies through your browser settings, although some features of the site may not function properly.
5. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal and contractual obligations
- Provide ongoing customer support
Once your data is no longer required, we securely delete or anonymize it.
6. Your Privacy Rights
You have the right to:
- Access and review the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent to data processing
- File a complaint with a data protection authority (if applicable)
To exercise any of these rights, please contact us at:
jen2excavatingllc@gmail.com
719-240-3748
7. Data Security
We take data security seriously. Our site uses SSL encryption and industry-standard safeguards to protect your information against loss, theft, or unauthorized access.
8. Third-Party Links
Our website may include links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before sharing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our site implies your acceptance of the revised policy.